AI Chatbot Pricing: Simple Plans for Every Business
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Starter
Small Businesses
- 2 AI Agents / Chatbots
- 60000 Monthly AI Credits Top-up: $1/10k credits
- ~1000 AI Messages You get around 1000 text AI messages. Pricing vary based on AI model, training resources etc.
- 100 Data Training Files / Webpages Extra webpages / URL can be added by using 250 credits per any webpage or file.
- Chat Inbox
- API & Webhooks
- Sentiment Analysis
- WhatsApp Integration (Self Serve)
- WhatsApp Integration Support
- No Robofy Branding
Pro
Growing Teams
- 10 AI Agents / Chatbots
- 1000000 (1 Million) AI Credits Top-up: $1/10k credits
- ~16000 AI Messages You get around 16000 text AI messages. Pricing vary based on AI model, training resources etc.
- 1000 Data Training Files / Webpages Extra webpages / URL can be added by using 250 credits per any webpage or file.
- Chat Inbox
- API & Webhooks
- Sentiment Analysis
- Zapier Integration
- WhatsApp Integration with support
- No Robofy Branding
Enterprise
For enterprises with custom workflow needs
- Unlimited AI Agents / Chatbots
- 4000000 AI Credits Top-up: $1/10k credits
- ~66,000 AI Messages You get around 66,000 text AI messages (4M credits ÷ 60). Varies by AI model and training resources.
- 5000 Data Training Files / Webpages Extra webpages / URL can be added by using 250 credits per any webpage or file.
- Chat Inbox
- API & Webhooks
- Sentiment Analysis
- Dedicated AI Agent Expert
- WhatsApp Integration with support
- No Robofy Branding
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- 6years in operation
- Highly secure
- Built to scale
- Hosted in Europe (Ireland)
How much does an AI chatbot cost on Robofy?
Robofy plans start at $40 a month ($320 a year) for Starter. Pro is $99 a month ($799 a year) and Enterprise is $399 a month ($3,199 a year). Every plan includes monthly AI credits, and each task uses a set number of credits, so your cost follows what your agents actually do. Extra credits cost $1 per 10,000, and unused top-up credits expire 365 days after the top-up date.
How AI credits are charged
| Task | Credits used | Cost at the top-up rate ($1 = 10,000 credits) |
|---|---|---|
| One AI message | 60 | about $0.006 |
| One minute of Voice AI | 300 | about $0.03 |
| One extra training webpage or file | 250 | about $0.025 |
| One WhatsApp message sent from the Inbox | 12 | about $0.0012 |
Included credits: Starter 60,000 (about 1,000 AI messages), Pro 1,000,000 (about 16,000) and Enterprise 4,000,000 (about 66,000).
Example month: an agent answers 800 AI messages (48,000 credits), handles 20 minutes of voice (6,000 credits) and learns 5 extra webpages (1,250 credits). That is 55,250 credits, which fits inside the 60,000 credits included in Starter.
Credits used per task can vary with the AI model and your training resources. Use the AI Credit Calculator below to estimate your own usage.
just $20
AI message
AI voice minute
just $20
AI Credit Calculator
Estimate your monthly usage and find the right plan. (AI messages & voice only)
Compare AI Chatbot Pricing Plans
Can't decide which plan is right for you? Review the chatbot cost variations and explore our feature comparison below. We offer competitive chatbot as a service pricing to meet your exact requirements.
Security and compliance you can verify
Every plan runs on the same audited, EU-hosted platform.
AI Chatbot Pricing, Explained
Everything you need to choose the right plan with confidence.
What affects the price?
Chatbot count and AI credits
Most platforms bill per message or conversation, so costs rise as traffic grows. Robofy includes monthly AI credits in each plan, and each task uses a set number of credits. See what each plan includes.
Training data and web pages
The more pages a chatbot learns from, the more accurate its answers. Robofy supports 100 pages on Starter, 1,000 on Pro, and 5,000 on Enterprise, so training depth scales with your content volume.
Integrations and channels
WhatsApp, Calendly, Zoom, and Facebook Messenger are paid add-ons on many platforms. On Robofy they are included in all plans.
Pricing models
Pay-per-message chatbot pricing
You pay for each conversation or message. Works at low volume, but costs spike unpredictably when a campaign drives a traffic surge. Budgeting becomes difficult to manage month to month.
Subscription-based chatbot pricing Robofy's model
A fixed plan fee based on chatbot count and AI credits. You know your base price each month, and extra credits cost $1 per 10,000 if you need more. Best for growing businesses that want predictable billing.
Enterprise chatbot pricing
A negotiated contract with custom limits, dedicated SLAs, and hands-on support. Suited to large brands, agencies, and multi-location businesses with high volumes. Talk to our team to explore a custom plan.
Chatbot pricing by use case
Chatbot pricing for customer support
A 24/7 support chatbot handles common questions without adding to headcount. On the Starter or Pro plan it manages thousands of queries a month at a fixed chatbot cost. Learn more about our customer support chatbot.
Chatbot pricing for lead generation
A lead capture chatbot qualifies visitors and collects contact details around the clock. The monthly subscription cost pays for itself when even a handful of captured leads convert. See how our lead generation chatbot works.
Chatbot pricing for appointment booking
Booking chatbots remove phone tag and after-hours missed reservations. Predictable chatbot prices make it easy to weigh monthly cost against revenue per booking. Explore the appointment booking chatbot.
Chatbot pricing for WordPress sites
WordPress users deploy via the Robofy plugin with no developer work. The same plans apply with no extra charge for the integration.
Chatbot pricing, explained
Common questions about AI chatbot cost factors and how to choose the right plan.
Is Robofy GDPR compliant and ISO 27001 certified?
Yes. Robofy is officially ISO/IEC 27001:2022 certified, the gold standard for Information Security Management Systems (ISMS). We are also fully GDPR compliant, with customer data hosted and processed in AWS EU (Ireland). All data is encrypted in transit (TLS 1.2+) and at rest using AWS KMS. Data Processing Agreements (DPAs) are available for all customers.
What is the average chatbot cost for a small business?
Costs vary with features and usage. On Robofy, Starter is $40 per month ($320 per year), Pro is $99 per month ($799 per year) and Enterprise is $399 per month ($3,199 per year), each with monthly AI credits included. Every account starts with a 14-day free trial, so you can test the platform before you pay.
How much does an AI chatbot cost per message?
On Robofy an AI message uses 60 credits. Credits cost $1 per 10,000 when you top up, so one message costs about $0.006 at the top-up rate. Plans include monthly credits: Starter has 60,000 (about 1,000 AI messages), Pro 1,000,000 (about 16,000) and Enterprise 4,000,000 (about 66,000). The exact figure varies with the AI model and your training resources.
How do AI credits work?
Every task uses a set number of credits: 60 for an AI message, 300 for a minute of Voice AI, 250 for each extra training webpage or file, and 12 for a WhatsApp message sent from the Inbox. Each plan includes monthly credits, and you can top up at $1 per 10,000 credits. Unused top-up credits expire 365 days after the top-up date.
What factors influence the cost of AI chatbot tools?
The cost of AI chatbot tools depends on the number of messages processed, advanced integrations like WhatsApp, and the level of customisation required. Our transparent chatbot pricing models ensure you only pay for what you need, no hidden fees.
Are there different chatbot pricing models available?
Yes, we offer several chatbot pricing models. You can choose from Starter, Pro, and Enterprise plans, and every account starts with a 14-day free trial. Each tier is designed to meet different business needs, giving you full control over your chatbot subscription cost without any hidden fees.
How does chatbot-as-a-service pricing work?
Chatbot-as-a-service pricing works on a subscription basis. Instead of a large upfront investment, you pay a predictable monthly or annual fee that covers hosting, continuous AI updates, and support, making the overall cost of deployment much more manageable.
Is there a free trial for the premium AI chatbot pricing plans?
Yes. Every account starts with a 14-day free trial, so you can explore all core features before you pay. If you decide to upgrade, our transparent AI chatbot pricing ensures a smooth transition to higher tier options with more AI credits, integrations, and priority support.
How much does a chatbot cost for a small business website?
Chatbot prices for small businesses vary widely with features and usage. Robofy's Starter plan is $40 per month ($320 per year) and includes 2 AI agents, 100 training files or webpages and 60,000 AI credits a month, enough for about 1,000 AI messages. Extra credits cost $1 per 10,000.
Why do chatbots pricing differ so much between platforms?
Chatbots pricing varies because platforms charge differently. Some bill per message or per conversation, which means costs rise as usage grows. Others charge a flat monthly fee based on the number of chatbots and features. Some add charges for white-label branding, integrations, or removing their logo. Robofy plans include monthly AI credits, and each task uses a set number of credits (for example 60 for an AI message), so what you pay follows your actual usage.
Can I switch pricing chatbot plans as my business grows?
Yes. You can upgrade or downgrade your plan at any time from your Robofy dashboard. If your business grows and you need more chatbots, more AI credits, or features like WhatsApp API onboarding support, moving to a higher tier takes a few clicks. There are no lock-in contracts on monthly plans.
Is there a hidden chatbot cost I should know about?
Most AI chatbot pricing pages do not mention costs that add up in practice: extra charges for removing platform branding, overages when you exceed monthly limits, and add-on fees for integrations like WhatsApp. Robofy includes the AI key, WhatsApp integration, WordPress plugin, and meeting integrations in every plan. Usage is charged in AI credits, shown openly above: 60 credits for an AI message, 300 for a voice minute. If you use up your monthly credits, you can top up at $1 per 10,000, and unused top-up credits expire 365 days after the top-up date.
What is the difference between monthly and annual chatbot pricing?
Most AI chatbot pricing plans offer a discount when you pay annually instead of month to month. Annual billing makes sense if you have confirmed the platform works for your business. Monthly billing is better while you are still evaluating, since it gives you flexibility to cancel or switch without a long-term commitment. Robofy offers 33% off on annual plans.
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