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Booking Agent

Stop Losing Bookings to Unanswered Messages and Slow Replies

Most businesses use an appointment booking chatbot to answer inquiries. Robofy goes further. It works as a full AI booking agent that captures reservation intent, confirms bookings, and routes each one to the right outlet automatically, 24/7, without your staff lifting a finger.

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Works on your Website and WhatsApp

Your AI Booking Agent
AI Booking Agent
Robofy Booking Agent
Online now
Hi! I can help you book a table. Which date and time works for you?
This Saturday at 8pm, table for 4
Got it. Any preference for the outlet? We have Bandra, Juhu, and Lower Parel.
Bandra please
Perfect. I'll confirm your table for 4 at Bandra this Saturday at 8pm.
Booking confirmed and sent to the outlet
Official Meta Tech Partner for WhatsApp Business API
The Problem

Every Unanswered Message Is a Lost Booking

Your front desk cannot be available at midnight. Your WhatsApp goes unread on weekends. Your reservation form sits unanswered for hours. By the time someone follows up, the customer has already messaged your competitor.

Messages Ignored After Hours

Customers send booking requests at midnight, on weekends, and during rush hours when your team is at full capacity. Every unanswered message is a booking that went to a competitor.

Inquiries Left on Read

Your WhatsApp Business inbox fills up over the weekend. By Monday morning, the customer who wanted to book Friday dinner has already made other plans.

Bookings Drop Off Mid-Way

Customers start on your website and move to WhatsApp. The conversation breaks, the context is lost, and the booking never completes.

Wrong Outlet, Wrong Team

For chains with multiple locations, bookings land at the wrong outlet, get forwarded manually, and arrive without context. The experience breaks before the customer even walks in.

Revenue Impact

What Are Missed Bookings Actually Costing You?

Most chains underestimate this number. Put in your numbers and find out.

10%60%
₹2,70,000
Monthly revenue at risk
₹32,40,000
Annual revenue at risk
180
Inquiries missed per month

This is what a booking agent pays for, many times over.

AI Agent Experience the Booking Agent in action
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Booking Agent
Booking Agent • Online
What the Agent Does

A Booking Agent That Works While You Sleep

From first inquiry to confirmed reservation, handled end-to-end with no human required.

"Hi! I'll take care of the booking - just tell me the date, time, and party size."

Captures Booking Intent

Handles date, time, party size, outlet preference, and special requests in a natural conversation, not a form. Works on website and WhatsApp without switching channels.

Qualifies and Confirms

Checks availability, sends confirmation, and follows up automatically. No back-and-forth between staff and customer. The booking is done before your team sees the notification.

Routes to the Right Outlet

For chains with multiple locations, the agent routes the booking to the correct outlet and notifies the right team with full context. No forwarding, no guesswork.

Why a Booking Agent Outperforms a Standard Booking Chatbot

A typical appointment booking chatbot does one thing well: it collects details through a chat interface. That is useful, but it is not enough on its own. When a customer sends a message at 11pm asking to book a table for six at your Bandra outlet this Saturday, a chatbot captures the request and waits for someone on your team to respond. Robofy works differently. The AI booking agent checks availability, confirms the reservation, and routes the booking to the right outlet, all in the same conversation. By the time your team opens their inbox in the morning, the booking is already done.

Industry Blueprints

Readymade Booking Agents for Your Industry

Pre-built for how your business actually takes bookings, not a generic template.

Booking & Reservation

Table Reservation Agent

Captures booking intent, qualifies party size and timing, and confirms table reservations across all your outlets without staff involvement.

Sample triggers

  • "I want to book a table for 6 this Friday evening"
  • "Do you take reservations on weekends?"
  • "Can I request a specific seating area?"
Preview Agent
Booking & Reservation

Room Booking Agent

Qualifies stay requirements, checks availability, and confirms room bookings across your properties, including suite preferences and special occasion requests.

Sample triggers

  • "I need a room for 2 nights next weekend"
  • "What's your check-in time at the Pune property?"
  • "Is there a suite available for our anniversary?"
Preview Agent
Booking & Reservation

Salon Appointment Agent

Captures service preferences, confirms stylist slots, and books appointments at the right branch, including group and stylist-specific requests.

Sample triggers

  • "I'd like to book a haircut and colour for Saturday"
  • "Is there a slot for two people at the same time?"
  • "Can I book with a specific stylist at the Koramangala branch?"
Preview Agent
Booking & Reservation

Spa Appointment Agent

Captures treatment preferences, checks therapist availability, and confirms individual and couples bookings across your wellness centres.

Sample triggers

  • "I want to book a couples massage for this Sunday"
  • "Do you have morning slots for a deep tissue session?"
  • "Can I reschedule my Friday appointment?"
Preview Agent
Booking & Reservation

Clinic Appointment Agent

Qualifies patient needs, matches to the right doctor or department, and books consultation slots across all your clinic branches.

Sample triggers

  • "I need to see a dermatologist this week"
  • "Is Dr. Mehta available on Thursday afternoon?"
  • "How do I book a follow-up consultation?"
Preview Agent
How It Works

From Setup to Live - Without Engineering Sprints

Four steps to a deployed agent that handles real customer conversations across every outlet.

1

Fetch Your Data

Train your agent on your menus, FAQs, outlet information, policies, pricing, and location-specific details. No custom data pipelines needed.

2

Connect Your Workflows

Plug into your booking system, inquiry forms, internal tools, or APIs. Your agent doesn't just answer, it takes action.

3

Test Before You Go Live

Run internal testing and UAT with our guided checklist. Know exactly what your agent will say before your first customer sees it.

4

Deploy Across Channels

Launch on your website and WhatsApp. Outlet-level routing and human handoff are built in from day one, no custom dev required.

“
Most AI Agent vendors hand you a login and a help doc, and call it onboarding. We work differently. From the first interaction to go-live day, we work with you handling setup, testing, staff training, and every edge case that comes up.

We don't measure success by accounts created or deals closed. We measure it by AI agents your staff trusts and your customers actually use. That's the outcome we're here for."
Milan, Founder of Robofy
Milan, Founder Robofy.ai
Guided Go-Live Program

Live in 1–4 Weeks. Guaranteed.

Every Robofy enterprise customer gets a structured 4 weeks launch program - agent setup, knowledge base configuration, UAT testing, and team handoff included. No DIY. No guesswork.

1 Weeks 1-2 Development
→
2 Week 3 Testing & UAT
→
3 Week 4 Go Live
  • Custom Integration
  • Dedicated AI Expertise
  • Project Management Oversight
See the full process

Your Next Booking Shouldn't Depend on Who's at the Desk

Deploy a booking agent that works across every outlet, every channel, any hour.

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Trusted by multi-location F&B and hospitality brands across India

FAQ

Everything you need to know

Common questions from service businesses deploying a booking agent.

How does the booking agent handle reservations across multiple outlets?

The agent collects the customer's location preference during the conversation and routes the booking to the correct outlet automatically. Each outlet receives the booking with full context, date, time, party size, and special requests, with no manual forwarding required.

Can the agent check real-time availability before confirming a booking?

Yes. The booking agent connects to your reservation system or calendar and checks availability before sending a confirmation. If a requested slot is unavailable, it offers alternatives and completes the booking without involving your staff.

What happens if a customer wants to modify or cancel a booking?

The agent handles modification and cancellation requests as part of the same conversation. It updates the booking in your system and sends a revised confirmation to the customer, keeping your team notified throughout.

Which channels does the booking agent work on?

The booking agent is deployed on your website and WhatsApp. Customers can start a booking on either channel and the agent handles it end-to-end without any channel switching or context loss.

How long does it take to deploy the booking agent?

Most deployments go live within one to four weeks. We work with your team through setup, testing, and staff handoff so your booking agent is production-ready before it sees a single customer.

Do we need a technical team to configure the booking agent?

No. Robofy handles the technical configuration. Your operations team provides outlet information, booking policies, and approval on test conversations. We handle the rest.

Is this an appointment booking chatbot?

Yes, and it goes well beyond what most booking chatbots do. A standard chatbot for appointment booking collects details and passes them to your team. Robofy's booking agent captures the inquiry, checks availability, confirms the booking, and routes it to the right outlet, all without any human involvement.

How is this different from other appointment scheduling chatbot tools?

Most appointment scheduling chatbots collect form data through a chat interface and stop there. Robofy acts as a full AI booking agent that handles the complete reservation flow including qualification, outlet routing, modification requests, and 24/7 availability on both website and WhatsApp.