01 - Introduction
Welcome to Robofy.ai
We request you to please read all our documents including our Privacy Policy, Cancellation
and Refund Policy, and Terms and Conditions before using our website.
This Customer Agreement is an agreement between you (the Customer, User of this site) and
robofy.ai (Site, App, We, Us) that states the terms and conditions under which you may use
the site and receive Robofy services.
These Terms and Conditions and Privacy Policy are effective upon acceptance at registration
for new users, and are otherwise effective from Jan 12, 2026 for all users. By
registering or signing up on the website you confirm that you have read and agreed to these
Terms and Conditions and the Privacy Policy. If you do not agree, please do not register for
or use robofy.ai.
If you are under 18, you may use robofy.ai only with the involvement of a parent or guardian.
02 - Use of the Site
Use of the Robofy.ai Site
Purchase of the software is not free of charge. You are not allowed to bypass the
registration process or access the system without purchasing a software licence. Robofy does
not charge any fee for browsing the website.
Robofy may at its sole discretion introduce new services and modify some or all existing
services offered on the website. In such an event, Robofy reserves the right to introduce
fees for the new services, or amend and introduce fees for existing services, as the case
may be.
03 - Non-Payment
Non-Payment
Robofy.ai reserves the right to issue a warning, temporarily or indefinitely suspend, or
terminate your membership and refuse access to the website in case of non-payment of fees.
Robofy also reserves the right to take legal action in the case of non-payment. You shall
not attempt to circumvent or manipulate the billing process or any fees owed to Robofy.
04 - Your Account
Your Account
You agree to provide Robofy with accurate and complete information as required by
registration for the Robofy service, including but not limited to your legal name, billing
and shipping addresses, and telephone or mobile number. You will remain liable for any use
of the Robofy service until you notify Robofy of any unauthorised use, loss, or theft.
05 - Usage of Email
Usage of the Email of the User
Robofy may send order confirmations and updates on order status and any further order
information via the email address provided by the customer at the time of ordering. The
customer hereby unconditionally consents to such communication by Robofy in accordance with
the applicable guidelines of the relevant authority in the respective country.
06 - Arbitration
Arbitration
If any dispute arises between you and Robofy during or after your use of the website, in
connection with the validity, interpretation, implementation, or alleged breach of any
provision of the Customer Agreement, the dispute shall be referred to a sole Arbitrator who
shall be an independent and neutral third party identified by Robofy.
All arbitration proceedings shall be conducted in the English language.
07 - Indemnification
Indemnification
You agree to defend, indemnify, and hold Robofy and its associates harmless from any claims
and expenses, including attorney's fees, arising in connection with a violation of this
Agreement by you or through use of your account. The limitations and exclusions in this
section apply to the maximum extent permitted by applicable law.
08 - Privacy
Privacy
Use of the site is governed by our Privacy Policy. For any further questions
about this Agreement or the site, please email us at hi@robofy.ai.